NHTSA Defect Investigation #EA08004 For the subject vehicles, there is a possibility that the retention force of the regulator bolts which attach the front side window glass to the power window regulator may not be sufficient due to an interference of the retention nut and the bolt shoulder radius.in this condition the bolt may become loose, causing a loud noise to be generated when the window is raised or lowered.if the vehicle and the power window are continuously operated in this condition, the bolt may completely separate, causing the glass to become misaligned, and in the worse case, the glass may shatter during operation of the power window.General Motors corporation (GM) and Toyota North america, Inc. (Toyota) will conduct a safety recall on the Pontiac vibe, Toyota corolla and Toyota matrix vehicles to replace the regulator bolt with a bolt and washer.GM will recall 122,593 MY 2003-2004 Pontiac vibe vehicles.ODI is aware of a total of 16,045 warranty and goodwill claims, 274 field and consumer reports, and 23 injuries for these vehicles.Toyota will recall 415,341 MY 2003-2004 Toyota corolla vehicles. ODI is aware of a total of 6,601 warranty claims, 150 field and consumer reports, and 11 injuries for these vehicles.Toyota will recall 124,244 MY 2003-2004 Toyota corolla matrix vehicles.ODI is aware of a total of 2,198 warranty claims, 113 field and consumer reports, and 6 injuries for these vehicles.ODI is aware of a total of 24,843 warranty claims, 537 field and consumer reports, and 40 injuries for 662,178 MY 2003-2004 vehicles.the recall is identified by NHTSA number 08V-162.
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Recall #08V162000
** This defect investigation is filed under 3 related vehicle components.
2004 PONTIAC VIBE -- The Pontiac vibe vehicles are manufactured by new united motor manufacturing, Inc. (nummi) in fremont, California. Nummi is a joint Venture between General Motors and Toyota. Toyota is responsible for responding to this NHTSA investigation.
Toyota reports that its evaluation is incomplete at this time, however; Toyota has identified two issues that can contribute to side window glass breaking. In its January 11, 2008 letter to ODI, Toyota stated that "a majority of the reports included in this response are most likely related to the loosening of the window regulator bolts." The second issue is, "less predominantly, interference of the side window glass with the door check link...."
ODI has received 46 consumer complaints alleging that the driver and/or passenger power front window shattered, and/or the window makes a popping/clicking noise during operation. A loosening of the window regulator bolts may produce a popping noise while operating the window.
The power window system in the Pontiac vibe vehicles is also used in the Toyota corolla and the Toyota corolla matrix. Toyota identified 203 complaints for model year (MY) 2003-2004 Pontiac vibe; and, 254 complaints for MY 2003-2004 Toyota corolla and Toyota corolla matrix alleging that the side front power window shattered and/or made a popping/clicking noise during operation.
Toyota is still monitoring and evaluating this issue. ODI opens this engineering analysis to further investigate this issue.
Investigation was initiated on February 05 2008. Closed on May 01 2008. For detailed information & supporting documents, see the official NHTSA page concerning investigation #EA08004 »
NHTSA Defect Investigation #PE07049 The subject vehicle is manufactured by new united motor manufacturing, Inc. (nummi) in fremont, California.nummi is a joint Venture between General Motors and Toyota.Toyota is responsible for responding to this NHTSA investigation.Toyota reports that its evaluation is incomplete at this time, however; Toyota has identified two issues that can contribute to side window glass breaking.in its January 11, 2008 letter to ODI, Toyota stated that "a majority of the reports included in this response are most likely related to the loosening of the window regulator bolts."the second issue is, "less predominantly, the interference of the side window glass with the door check link...."ODI has received 46 consumer complaints alleging that the driver and/or passenger power front window shattered, and/or the window makes a popping/clicking noise during operation.a loosening of the window regulator bolts may product a popping noise while operating the window.the power window system in the vibe is also used in the Toyota corolla and the Toyota corolla matrix.Toyota identified 203 complaints for model year (MY) 2003-2004 Pontiac vibe; and, 254 complaints for MY 2003-2004 Toyota corolla and Toyota corolla matrix alleging that the side front power window shattered and/or made a popping/clicking noise during operation.Toyota is still monitoring and evaluating this issue.this investigation has been upgraded to an engineering analysis (EA08-004) to further investigate this issue .
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no recall issued
** This defect investigation is filed under 3 related vehicle components.
2004 PONTIAC VIBE -- A total of eighteen (18) consumer complaints and some early warning data (ewr) have been received alleging that the driver and/or passenger power front window may shatter during normal operation.
Three (3) complainants stated that the window has not yet exploded or shattered, however these consumers heard a popping/clicking noise while operating the window and are concerned that the window may eventually shatter. Fifteen (15) complainants allege that the window exploded or shattered. Twelve (12) of these reports indicate that the glass shattered while the window was being raised or lowered. None of the ewr reports state that the window shattered.
Eight (8) complainants allege that prior to the glass shattering, the owners heard a popping/clicking noise and/or the window stopped/stuck while they were attempting to raise/lower the window. The ewr reports indicate similar warnings.
Three (3) complainants allege injuries to the hands, arms or legs, sustained while cleaning the glass debris out of the front seats.
Investigation was initiated on September 27 2007. Closed on February 05 2008. For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE07049 »