Pontiac Problems

Complaints, Recalls & Investigations

Pontiac Power Windows Drop / Broken Power Windows

Most Pontiac cars, and in fact most other GM cars, have this defect. The power window mechanism breaks - usually cheap plastic parts break in the power window pulley assembly. GM dealers will only replace the entire assembly, to the tune of $450 per window.

Complaints From Other Pontiac Owners

Many, many Pontiac owners have written to say they have had to replace most or all four power windows assemblies, and some even had to replace the same power window assembly multiple times. GM has not changed the design of the replacement parts, so once fixed by the dealer, the problem still exists.

The best way to deal with the power window failures is to get the power window assembly from a salvage yard. A lot of people get sick & tired of replacing these again & again, & tape up the window permanently.

Currently there is no recall for the power windows, because it is not a safety issue (according to the NHTSA). So far, a class action lawsuit has not been filed. At the moment, the Pontiac Bonneville has the most complaints on file, closely followed by the Pontiac LeSabre. Just to give you an idea of the wide range of GM models with this defect, we also have the same complaint for the Pontiac Century & Regal, Chevy Cavalier, Impala, Lumina, Malibu & Silverado, the Oldsmobile Alero, Pontiac Grand Am & Pontiac Sunfire.

Actions You Can Take & Possible Recourse

This step is crucial. Don't just complain on forums; The sites below actually manage your complaint in ways that allow useful statistics and they report dangerous trends to the authorities. Law firms often contact these sites for help with Class Action lawsuits. Make sure to file your complaint on all three sites, we can't stress that enough.

  1. Step 1: File Your Complaint at CarComplaints.com

    CarComplaints.com is a free resource dedicated to uncovering car problem trends and informing the consumer. File Your Complaint

  2. Step 2: Notify the Center for Auto Safety

    The Center for Auto Safety is an organization that informs consumers about auto safety issues. Notify the CAS

  3. Step 3: Report a Safety Concern to the NHTSA

    The NHTSA directs highway safety and has the authority to force recalls to be issued following investigations. Report Your Concern

Have Your Say

Let us know if you've experienced this problem, know of a potential fix or just want to voice how frustrated you are:

Have Your Voice Heard

Add Your Complaint

Join thousands of frustrated car owners who have voiced their opinion and notified other consumers of issues at CarComplaints.com.

Most Common Pontiac Problems

Click the links above for additional details and any pending class action lawsuit information.

Become a Fan

Pontiac Contact Information

Phone:
US: 1-800-762-2737
Canada: 1-800-263-3777
Web:
Pontiac Help Center
Mail:
From inside the U.S:
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172

From inside Canada:
GM of Canada
1908 Colone Sam
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005